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010 595 7832 vic@tomcampher.co.za
COVID-19 Tom Campher Volvo Update
Tom Campher Motors was established in 1974 by Tom Campher. The name “Tom Campher Motors” has remained synonymous with Volvo for over 30 years. We can proudly say that today Tom Campher Motors remain a family run business with good business principals. The Company is owned and run by the brothers Vic and Gerhard Campher.
Vic and Gerhard have grown up with Volvo – their passion and love of the brand brings about an exceptional enthusiasm in the Tom Campher Motors’ dealership.
In 2004, Tom Campher Motors became an accredited Volvo Dealer. Today Tom Campher Motors is amongst the top Dealers in Southern Africa; having being awarded each of the annual awards over the past four years. The Volvo Dealer of the Year Award, Volvo Service Dealer of the Year Award, as well as Volvo Sales Dealer of the Year Award.
At Tom Campher Motors we care about you so we take care of your Volvo motoring needs, allowing you to enjoy your Volvo driving experience.
Volvo Car SA
recognises its best performing Dealerships
In their annual ceremony called Dealer of the year (DOTY), Volvo
Car SA, celebrates the sales dealer of the year, after sales dealer of the year
and the biggest one, overall dealer of the year. This year the announcement was conducted online due to the COVID-19 Pandemic.
The most improved DOTY category is calculated on the Sales,
Service and Customer satisfaction scores as well as cars and parts sales. This
category's scores are all measured against the previous year's scores.
The criteria for the Sales dealer of the year category includes
employee satisfaction, customer satisfaction, sales volume as well as profitability.
Then there is the After sales dealer of the year that is measured
on Customer satisfaction, employee satisfaction as well as parts purchased.
The biggest award of the all is the Overall Dealer of the year.
This one is calculated on a combined total score of both the Sales Category
& the Aftersales Category.
"It gives us great pleasure to be able to recognise the Volvo Cars
dealerships that embodies everything we stand for as a brand," says MD of Volvo
Car South Africa, Greg Maruszewski . "All our categories are centered around
what our consumers are saying and doing because those are the people we put
first before anything. And as a dealership, if you serve them well, you reap
the rewards at the Dealer of the year ceremony."
The biggest winner of the night was Tom Campher Volvo Car
Johannesburg who scooped 3 awards in total, for three different categories. The
dealership scooped the coveted award, Overall dealer of the year 2019, Sales
dealer of the year 2019 and After sales dealer of the year 2019.
